The Art Gallery Barber & Barista ("TAG", "we", "us", "our") operates from 26 Cavendish Walk, Huyton Village, Liverpool, L36 9YG, United Kingdom. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our premises, use our website (theartgallerybarberandbarista.co.uk), book an appointment, or join TAG Rewards.

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We are committed to handling your data in line with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

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1. WHO WE ARE
The Art Gallery Barber & Barista, 26 Cavendish Walk, Huyton, Liverpool L36 9YG.
Email: theartgallerybb@gmail.com
Phone: 0151 489 1809

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2. INFORMATION WE COLLECT
We may collect the following information:

a) Information you give us directly
- Name, email address and phone number when you make a booking
- Appointment preferences and notes you share with your barber
- Information you provide when joining TAG Rewards
- Any messages you send us via email, phone or social media

b) Information collected through third-party services
- Appointment bookings are processed through Square (Block, Inc.). When you book via our Square booking page, Square collects and processes your name, contact details and payment information directly. Square's own privacy policy applies to that data: https://squareup.com/legal/privacy-no-account
- Our TAG Rewards loyalty programme is operated through a third-party app (L1 Styles, powered by LoyaltyPro), available via the Apple App Store and Google Play. When you sign up for TAG Rewards, the app provider collects and manages your account information, visit history and points balance. Their privacy terms apply to that data.
- Our website is built on the Wix platform, which may collect basic technical and analytics data (such as IP address, browser type and pages visited) as part of providing the website. See Wix's privacy policy: https://www.wix.com/about/privacy

c) Information collected automatically
- Standard website usage data via Wix's built-in analytics (anonymised where possible)

 

3. HOW WE USE YOUR INFORMATION
We use your information to:
- Confirm and manage your appointments
- Provide the services you've requested
- Operate the TAG Rewards programme and track your points
- Respond to enquiries and feedback
- Improve our services and website
- Send you updates if you've opted in to marketing communications

We do not sell or rent your personal information to third parties.

 

4. HOW WE SHARE YOUR INFORMATION
We share information only where necessary:
- With Square, to process your booking and payment
- With our TAG Rewards app provider, if you choose to join the loyalty programme
- With service providers who help us run our website and business operations
- Where required by law

 

5. DATA RETENTION
We retain your personal information for as long as you remain an active customer or TAG Rewards member, and for a reasonable period afterwards in case you return. Booking and payment records may be retained longer where required for accounting or legal purposes (typically up to 7 years).

 

6. YOUR RIGHTS
Under UK GDPR, you have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your information
- Object to or restrict certain processing
- Withdraw consent for marketing communications at any time
- Lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk

To exercise any of these rights, contact us at theartgallerybb@gmail.com.

 

7. COOKIES
Our website, built on Wix, may use cookies to operate correctly and to gather basic analytics. You can control cookies through your browser settings. For more detail on the cookies Wix uses, see: https://www.wix.com/about/cookie-policy

 

8. CHANGES TO THIS POLICY
We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page will reflect the most recent revision.

 

9. CONTACT US
If you have any questions about this Privacy Policy or how we handle your data, contact us at:
Email: theartgallerybb@gmail.com
Phone: 0151 489 1809
Address: 26 Cavendish Walk, Huyton, Liverpool L36 9YG